What is the recommended protocol for handling an intoxicated patron?

The recommended protocol for handling an intoxicated patron involves assessing the situation, limiting their access to alcohol or areas of potential danger, and informing a supervisor. This approach is critical for ensuring the safety of the intoxicated individual as well as other patrons.

By assessing the situation, the staff can determine the level of intoxication and any immediate risks, such as whether the patron might injure themselves or others. Limiting their access to alcohol is also essential to prevent further impairment, which could lead to more severe consequences. Furthermore, informing a supervisor is crucial because they can provide additional support and determine the appropriate course of action, including potential intervention or removal of the patron from the premises if necessary.

This responsible handling aligns with best practices for managing alcohol-related situations, promoting safety, and complying with regulations regarding the service of alcohol. In contrast, allowing the patron to stay without intervention could lead to safety risks, and offering more drinks is clearly irresponsible. Calling security, while sometimes appropriate, might not be necessary if the situation can be handled internally and calmly.